Last updated: August 19, 2026
1. About These Terms
These Terms and Conditions govern your use of mrsaffron.ca and your purchase of products offered under the MR SAFFRON brand.
This website, mrsaffron.ca, is owned and operated by ROJELAN HERITAGE NATURALS LTD., a company registered in British Columbia, Canada.
MR SAFFRON is a brand operated by ROJELAN HERITAGE NATURALS LTD.
ROJELAN HERITAGE NATURALS LTD. is located at:
1806-935 Marine Dr
West Vancouver BC V7T 1A7
Canada
By accessing this website or placing an order, you confirm that you have read and agree to these Terms and Conditions. Nothing in these Terms limits any rights or remedies available to consumers under applicable law.
2. Business and Contact Information
Legal Business Name: ROJELAN HERITAGE NATURALS LTD.
Brand / Store Name: MR SAFFRON
Website: https://mrsaffron.ca
Business Address: 1806-935 Marine Dr
West Vancouver BC V7T 1A7
Canada
Email: info@mrsaffron.ca
Telephone: +1 236-994-9046
All products and services offered through mrsaffron.ca are provided by ROJELAN HERITAGE NATURALS LTD. under the MR SAFFRON brand.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, weights, ingredients, origin information, availability, and prices are accurate.
Saffron is a natural agricultural product. Colour, aroma, appearance, and thread size may vary slightly between harvests and batches. These natural variations do not normally indicate a product defect.
Product photographs are provided for illustrative purposes and may appear differently depending on lighting, packaging updates, and screen settings.
Information provided on this website is for general informational purposes only and is not medical advice. Our products are not intended to diagnose, treat, cure, or prevent any disease.
Customers with allergies, medical conditions, pregnancy concerns, or medication-related questions should consult a qualified healthcare professional before use.
4. Prices, Taxes and Currency
Unless otherwise stated, all prices on this website are displayed in Canadian dollars (CAD).
Applicable taxes, shipping costs, and any other mandatory charges will be displayed before you submit your order. The final amount shown at checkout is the amount you authorize us to charge.
We reserve the right to correct genuine pricing, typographical, or product-information errors. If an error affects an order you have already placed, we will contact you and provide the option to confirm the corrected order or receive a full refund.
5. Orders and Acceptance
Placing an order constitutes an offer to purchase the selected products.
An order is accepted when we send an order-confirmation email.
Your order confirmation, these Terms and Conditions, and any applicable policies form the contract between you and ROJELAN HERITAGE NATURALS LTD., operating under the MR SAFFRON brand.
Please retain or print a copy for your records.
We may decline or cancel an order for legitimate reasons, including product unavailability, suspected fraud, payment-authorization failure, incorrect pricing, or shipping restrictions.
If we cancel an order after payment has been processed, the amount paid will be refunded to the original payment method.
6. Payment
Payment must be made using one of the payment methods offered at checkout.
Payments are processed securely by third-party payment processors. We do not directly store your complete payment-card details.
You confirm that you are authorized to use the payment method provided and that the billing information submitted is accurate.
7. Shipping and Delivery
Available shipping methods, shipping costs, and estimated delivery times will be displayed during checkout.
Delivery estimates are not guarantees and may be affected by carrier delays, weather, holidays, incorrect addresses, or circumstances beyond our reasonable control.
We will make reasonable efforts to keep customers informed of significant delays.
Customers are responsible for providing a complete and accurate delivery address. Additional costs resulting from an incorrect or incomplete address may be charged where permitted by law.
For international orders, customers are responsible for complying with the destination country’s import requirements and for paying applicable customs duties, taxes, or brokerage charges unless otherwise stated at checkout.
Nothing in this section limits any statutory cancellation or refund rights relating to delayed or undelivered orders.
8. Order Changes and Cancellations
If you need to change or cancel an order, contact us as soon as possible at:
We will try to accommodate your request, but we cannot guarantee that an order can be changed or cancelled after it has been processed or shipped.
Any cancellation rights provided by applicable consumer-protection laws continue to apply.
9. Returns and Refunds
Returns, exchanges, and refunds are governed by our published Refund and Returns Policy, which forms part of these Terms and Conditions.
Because saffron is a food product, opened, used, contaminated, or tampered-with products cannot normally be returned for change-of-mind reasons.
This restriction does not apply where a product is defective, damaged, unsafe, incorrectly supplied, not as described, or where applicable law provides otherwise.
If an order arrives damaged, defective, or incorrect, contact us promptly at info@mrsaffron.ca and include your order number, a description of the issue, and clear photographs of the product and packaging.
Approved refunds will normally be issued to the original payment method. Processing times may vary depending on the payment provider.
Nothing in our Refund and Returns Policy or these Terms limits your rights under applicable consumer-protection law.
10. Promotions and Discount Codes
Promotions and discount codes may be subject to additional conditions, expiry dates, product exclusions, and usage limits.
Unless otherwise stated, promotional offers cannot be combined, exchanged for cash, or applied retroactively to completed orders.
We may cancel or correct a promotion where there has been an obvious error, misuse, or fraudulent activity.
11. Website Use
You agree not to:
- use the website for unlawful or fraudulent purposes;
- interfere with the operation or security of the website;
- attempt unauthorized access to the website, accounts, or systems;
- introduce malicious code, automated scraping tools, or harmful content; or
- copy or commercially exploit website content without permission.
We may restrict access to the website where reasonably necessary to protect customers, our business, or the website.
12. Intellectual Property
Unless otherwise stated, the website design, text, photographs, graphics, branding, logos, and other content are owned by or licensed to ROJELAN HERITAGE NATURALS LTD.
The MR SAFFRON name and associated branding are used in connection with products and services offered by ROJELAN HERITAGE NATURALS LTD.
Website content may not be reproduced, distributed, modified, or used commercially without prior written permission, except where permitted by law.
13. Privacy
Personal information is collected, used, and protected in accordance with our Privacy Policy and applicable privacy laws.
By placing an order, you consent to our use of information reasonably necessary to process payment, fulfil the order, provide customer support, prevent fraud, and comply with legal obligations.
14. Third-Party Services and Links
The website may use or link to services operated by third parties, including payment processors, shipping carriers, analytics providers, and social-media platforms.
We are not responsible for the independent privacy practices, content, or availability of third-party websites.
Your use of those services may be governed by their own terms and policies.
15. Disclaimer and Limitation of Liability
We do not guarantee that the website will always be uninterrupted, error-free, or available.
To the maximum extent permitted by law, ROJELAN HERITAGE NATURALS LTD. will not be liable for indirect, incidental, or consequential losses arising from use of the website or products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded, or any rights and remedies provided to consumers under applicable law.
16. Governing Law
These Terms and Conditions are governed by the laws of the Province of British Columbia and the applicable federal laws of Canada.
Any dispute will be handled by the courts or legally authorized dispute-resolution bodies having jurisdiction in British Columbia, unless applicable consumer law provides otherwise.
17. Changes to These Terms
We may update these Terms and Conditions to reflect changes to our business, products, website, or legal obligations.
The version that applies to an order is the version available when that order is placed.
The “Last updated” date at the top of this page indicates the most recent revision.
18. Contact Us
For questions about these Terms, products, orders, shipping, cancellations, or refunds, contact:
MR SAFFRON
Operated by ROJELAN HERITAGE NATURALS LTD.
1806-935 Marine Dr
West Vancouver BC V7T 1A7
Canada
Email: info@mrsaffron.ca
Telephone: +1 236-994-9046
Website: https://mrsaffron.ca
