Last Updated: September 28, 2026

MR SAFFRON is operated by ROJELAN HERITAGE NATURALS LTD, a Canadian business based in British Columbia. We respect your privacy and are committed to protecting the personal information you provide when visiting, communicating with, or purchasing from mrsaffron.ca.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

When you visit our website, place an order, contact us, subscribe to communications, or otherwise interact with MR SAFFRON, we may collect personal information such as:

Your full name
Billing address
Shipping address
Email address
Telephone number
Order and purchase information
Payment-related information
IP address
Device and browser information
Website usage information
Messages or information you submit through our contact forms
Any other information you voluntarily provide to us

Payment card information is processed through our payment service providers. MR SAFFRON does not intentionally store your complete credit or debit card number on our website.

2. How We Use Your Information

We may use your personal information to:

Process and fulfill your orders
Process payments, refunds, and transaction-related requests
Arrange shipping and delivery
Communicate with you about your purchases
Provide customer service and respond to inquiries
Verify transactions and help prevent fraud
Maintain, operate, and improve our website
Improve our products and customer experience
Maintain business, accounting, and tax records
Comply with applicable legal and regulatory requirements
Send promotional or marketing communications where you have provided appropriate consent

We collect, use, and disclose personal information only for purposes that are reasonably necessary for our business activities or otherwise permitted or required by law.

3. Payment Processing

Payments made through MR SAFFRON may be processed by third-party payment service providers, including Square.

These payment providers may collect and process information necessary to complete your transaction, including payment and identity-related information, according to their own terms, privacy policies, and security procedures. When Square is used, Square may also create or update a customer profile associated with your transactions in its customer directory.

We use transaction and customer profile information only as reasonably necessary to process payments, maintain purchase records, provide customer service, help prevent fraud, and manage our customer relationships. MR SAFFRON does not sell or rent your payment information to third parties.

4. Sharing of Personal Information

We may share personal information with trusted third parties that assist us in operating our business and fulfilling customer orders, including:

Payment processors
Banks and financial service providers
Shipping and courier companies
Website hosting providers
E-commerce platform providers
Technology and IT service providers
Accounting and professional advisers
Fraud prevention and security providers
Marketing service providers where permitted by law

We aim to provide these service providers only with the information reasonably necessary for them to perform their services.

We may also disclose personal information if required to do so by applicable law, regulation, court order, law enforcement request, or another lawful government authority.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality and improve the user experience.

Cookies may be used to:

Remember items in your shopping cart
Remember your preferences
Enable essential website functions
Improve website performance
Understand how visitors use our website
Support website security
Measure traffic and website activity
Support analytics and marketing activities

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the operation or functionality of the website.

6. Analytics and Website Usage

We may use analytics tools and similar technologies to better understand how visitors interact with our website.

These tools may collect information such as:

Pages visited
Approximate location
Device type
Browser type
Referring website
Time spent on pages
General website interaction information

This information may be used to improve website performance, security, functionality, and customer experience.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against:

Unauthorized access
Loss
Theft
Misuse
Unauthorized disclosure
Alteration
Destruction

Where appropriate, we also rely on reputable third-party payment and technology providers that maintain their own security measures.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

8. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to:

Fulfill the purposes for which it was collected
Process and document transactions
Maintain appropriate business records
Meet accounting and tax obligations
Prevent fraud and abuse
Resolve disputes
Comply with legal and regulatory requirements

When personal information is no longer reasonably required, we may securely delete, destroy, or anonymize it, subject to applicable legal obligations.

9. Your Privacy Rights

Subject to applicable Canadian privacy laws, you may have the right to request:

Access to personal information we hold about you
Correction of inaccurate or incomplete personal information
Information regarding how your personal information has been used or disclosed
Withdrawal of consent where consent is relied upon, subject to legal or contractual limitations
Deletion or other handling of your personal information where applicable

To make a privacy-related request, please contact us using the information provided at the end of this Privacy Policy.

We may need to verify your identity before processing certain requests.

10. Marketing Communications

If you choose to receive promotional emails or marketing communications from MR SAFFRON, you may unsubscribe at any time by:

Clicking the unsubscribe link in a marketing email, or
Contacting us directly

Even if you unsubscribe from promotional communications, we may still send you transactional or service-related communications when necessary, including messages regarding:

Orders
Payments
Shipping
Deliveries
Refunds
Customer service inquiries
Account or security matters

11. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services.

MR SAFFRON does not control the privacy practices, security practices, content, or operations of third-party websites.

We recommend reviewing the privacy policies of any third-party website or service before providing personal information.

12. Children’s Privacy

MR SAFFRON does not knowingly collect personal information from children in circumstances where parental or guardian consent would be required by applicable law.

If we become aware that personal information has been collected improperly from a child, we may take reasonable steps to delete or otherwise appropriately handle that information.

13. International Service Providers

Some of our third-party service providers may store or process information outside British Columbia or outside Canada.

When personal information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law enforcement, or governmental authorities in accordance with applicable laws.

14. Legal and Regulatory Compliance

We may collect, use, retain, or disclose personal information when reasonably necessary to:

Comply with applicable laws and regulations
Respond to lawful governmental requests
Enforce our website terms and policies
Protect the rights, property, and security of MR SAFFRON, our customers, or others
Investigate suspected fraud, abuse, or unauthorized activity

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

Our business operations
Website functionality
Technology
Service providers
Legal or regulatory requirements
Privacy practices

The most current version will be posted on this page.

The Last Updated date at the top of this Privacy Policy indicates when the most recent revision became effective.

16. Contact Us

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the way we handle personal information, please contact us:

ROJELAN HERITAGE NATURALS LTD
Operating as MR SAFFRON
British Columbia, Canada
Website: mrsaffron.ca
Email: info@mrsaffron.ca